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Operational Excellence

Quality Policy

Quality is the heart of our business.

It is the policy of Informe Group Pty Ltd to always achieve customer satisfaction through consistently conforming to agreed customer requirements.

We have built our business on the solid foundations of training, experience and quality. All our work is performed in accordance with Workplace Health and Safety Requirements.

It is our objective to successfully expand our business and become recognised as the market leader in our field. As a tool towards achieving this objective, Informe Group Pty Ltd has established and maintains a quality system based on international standards AS/ NZS/ ISO 9001:2008.

We are committed to maintaining and improving our existing quality standards. All employees of Informe Group Pty Ltd share this commitment and we have allocated sufficient resources to ensure that quality remains the heart of our business.

Informe Group is “Committed to Excellence".

The quality system provides assurance that the expectations, needs and requirements of both Informe Group Pty Ltd and our customers are identified. Further, that the necessary controls are consistently and adequately applied to meet them.

It defines how effective control is established through documented procedures, and provides a record of our quality related activities.

We welcome any comments from our customers and subcontractors, which may assist us in our pursuit of quality.

Health and Safety Policy

It is the company’s policy to comply with current Occupational Health and Safety Legislation and be proactive in its approach.

To do this the company provides:

  • Its employees with a safe and healthy place in which to work. This is achieved by, all levels of management making every effort to prevent accidents, to control hazards in the workplace and to protect the health of employees from whom they are responsible for.
  • We believe safety at work is both a shared and individual responsibility; hence the success of an accident prevention and health program ultimately rests on the involvement of all employees in following safe work practices, and in having concern for the safety of their fellow workers.
  • All managers and staff are responsible and must ensure the above is adhered to for the sake of themselves and the organisation. Commitment, Consultation and Compliance is needed for the success of this policy.